**Pooja Vishnu Chavan**
Baltimore, MD
(443) 653-0757
chavanpoojavishnu@gmail.com
LinkedIn | GitHub | Portfolio

**Experienced Software Engineer** with over 4 years of expertise in integrating systems and automating processes, leading to significant efficiency gains. Proven success in mentoring teams, developing robust APIs, and enhancing customer satisfaction.

### WORK EXPERIENCE
**Godrej Infotech Ltd, Mumbai, India**
*Senior Software Engineer* | May 2021 – Jul 2022
*Key Projects: SmartNet-Amazon, SmartNet-WhatsApp, SmartNet-Servify App Integration*
- Led a team of three to integrate SmartNet with Amazon, WhatsApp, and Servify, automating 70% of the order booking process and increasing data processing speed by 30%.
- Developed RESTful APIs using Spring Boot to integrate SmartNet with 5+ external client APIs, including Amazon and Flipkart.
- Mentored junior developers, improving feature delivery speed by 25% and reducing code errors by 15%.
- Designed SQL schemas, tables, and complex stored procedures for order booking, data logging, and bulk processing.
- Conducted code reviews and implemented CI/CD pipelines to increase system efficiency.

*Software Engineer* | Jun 2019 – Apr 2021
- Developed RESTful APIs to integrate SmartNet with WhatsApp, improving customer satisfaction rates by 35%.
- Designed software solutions for ERP applications, increasing customer satisfaction by 25%.
- Enhanced SmartNet web app functionality and UI using React.js, improving user experience.
- Automated report and PDF generation with SQL stored procedures, boosting query response time by 80%.
- Optimized SmartNet web app, fixing bugs and elevating code efficiency by 20%.
- Resolved 100+ high-priority client tickets for web authentication and database issues.

**UMBC’s CAHSS IT, Maryland, USA**
*IT Support Associate* | Jun 2023 – May 2024
- Resolved 100+ RT tickets, providing IT support to faculty and staff.
- Set up and optimized 50+ Macs/Windows PCs, enhancing learning environments.
- Managed network troubleshooting and configuration, ensuring reliable connectivity.
- Assisted in network hardware setup and maintenance, including routers and switches.

### SKILLS
**Programming Languages:** Java, Python, JavaScript, C++, HTML5, CSS3, JSON
**Frameworks:** REST API, Spring MVC, Spring JPA, Spring Boot, Microservices, Maven, React.js
**Tools:** GitHub, Visual Studio Code, Eclipse, Microsoft TFS, Apache Tomcat, Postman, Jenkins
**Database:** MS SQL, Oracle, PostgreSQL, MySQL
**Certifications:** AWS Certified Cloud Practitioner (May 2024), Web Development (Jan 2024)

### PROJECTS
**Chat Application** | Jan 2024 – Feb 2024
- Built a chat app using ReactJS and Spring Boot, enabling group/private messaging via SockJS.

**Face-Recognition** | Oct 2023 – Nov 2023
- Developed a facial detection web app with ReactJS, NodeJS, and PostgreSQL, integrating Clarifai’s face detection module.

### EDUCATION
**University of Maryland, Baltimore County (UMBC)** | May 2024
Master of Science (MS) in Information Systems

**University of Mumbai, India** | May 2019
Bachelor of Engineering (BE) in Computer Engineering
*Awards:* 2nd place in National Level Technical Paper Presentation (NSCFET)

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