**S A TH YA V R ATH K A RRELA**
Chicago, IL (Open to Relocation)
(312) 823-4402
srisathyavrath@gmail.com
Portfolio

### SUMMARY
Experienced cybersecurity professional specializing as an Amazon Investigation Specialist, proficient in tools such as Splunk, Kali Linux, AWS, Python, and SQL. Well-versed in cybersecurity frameworks like NIST, GDPR, and MITRE, dedicated to safeguarding systems and data. Demonstrated expertise in incident response, risk assessment, and utilization of cloud-based security tools showcasing practical application of cybersecurity principles.

### EDUCATION
**Governors State University, University Park, IL**
Aug 2022 – May 2024
Master of Science, Information Technology (Specialization: Cybersecurity), GPA: 3.8/4.0
**Coursework:** Wireless Penetesting, Advanced Network Forensic Analysis, Fundamentals of Cybersecurity, Distribution Systems and Network Security, Cisco Networking, Social Engineering, Configuring Windows Server, Infrastructure Management

**Jawaharlal Nehru Technological University, Hyderabad, Telangana, India**
2015 – 2019
Bachelor of Technology in Mechanical Engineering

### TECHNICAL SKILLS
**Programming Languages & Web Development:** HTML, CSS, Bootstrap, Python, SQL, JavaScript, Java, Bash
**Tools & Frameworks:** Splunk, Kali Linux, AWS, Git, Docker, Kubernetes, Operating Systems, GCP, Snort, Wireshark, Nmap, Lacerte, OpenVAS, Burp Suite, Metasploit, Checkmarx, Fortify SCA, Veracode, QRadar, Microsoft Sentinel, EDR, NIST, GDPR, MITRE
**Technologies:** Cloud Computing, Object-Oriented Programming, Threat Intelligence, Cybersecurity, CI/CD, DevOps, SOC, Incident Response

### PROFESSIONAL EXPERIENCE
**Governors State University**
Aug 2023 – Present
Graduate Teaching Assistant in Information Technology, Illinois
- Responded to help desk tickets, resolving technical issues promptly with a 95% satisfaction rate.
- Aided in security audits and risk assessments, implementing advanced protocols that enhanced system security by 30%.
- Troubleshot hardware and software problems, providing expert guidance to students and faculty.
- Implemented security measures and assisted in incident response activities to maintain IT system integrity.

**Amazon**
Oct 2021 – Aug 2022
Investigation Specialist, India
- Achieved 100% SEAR (Seller Earnings Accuracy Rate), safeguarding platform integrity and enhancing global seller compliance.
- Reduced Call Handling Time by 30%, improving efficiency using Amazon’s tools and strengthening seller/buyer satisfaction.
- Earned Achiever’s Award in Q1 2022 for process innovations that enhanced seller account health and exceeded benchmarks.
- Led pilot projects using Microsoft tools to improve data organization and service delivery, increasing feedback efficiency by 40%.
- Employed data-driven strategies with Excel and SharePoint to educate on policies, reduce late shipments, and enhance compliance.
- Conducted performance analysis and corrective measures via cybersecurity tools, raising platform security and reducing risk.

**MetaFin Consulting LLC**
Dec 2020 – May 2021
IT & Tax Analyst
- Leveraged Lacerte for tax calculations, achieving a 90% service rate and boosting revenue from 30 new clients.
- Provided technical support, resolving IT issues promptly and maintaining high user satisfaction.
- Developed innovative IT solutions that streamlined operations, resulting in annual cost savings of $5,000.
- Performed comprehensive systems analysis, improving efficiency by 20%.
- Optimized tax workflows with Lacerte, maximizing client tax savings by up to 25%.
- Awarded Best Employee of the Month for effective cybersecurity practices and cloud services.

**Soham Academy Internship**
May 2021 – Oct 2021
- Designed web pages with Bootstrap 4, SQL, JavaScript (ES6), and Python, enhancing UI/UX for educational platforms.
- Headed web development best practices, achieving WCAG accessibility standards and improving site performance via SEO optimization.

### ACADEMIC PROJECTS
**Cloud-Based Systems & Applications**
- Conducted graduate capstone project aligning with published paper on cybersecurity for cloud-based systems, showcasing practical application of research findings. Applied AWS WAF, SAST/DAST tools (Checkmarx, Fortify SCA, Veracode) for cybersecurity research.

**Social Engineering Attacks (Phishing Email)**
- Managed an ethical phishing campaign via Kali Linux and SET tools, elevating cybersecurity awareness by demonstrating cloning and credential harvesting techniques.

**Wireless Penetration Testing**
- Performed wireless penetration testing with Wireshark, identifying vulnerabilities in public Wi-Fi networks and advocating for enhanced security protocols.

**Cisco Networking**
- Configured routers using dynamic routing protocols and implemented network security measures like encrypted passwords and named ACLs.

### CERTIFICATIONS
- CompTIA Security+ Certified
- Cisco Networking Basics Certified

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