**Shafi Khan**
650.282.0838
shafi_363@yahoo.com
San Francisco, CA (Open to Relocate)

### TECHNICAL SKILLS
- **Proficient:** Java, JavaScript, TypeScript, Angular, Node.js, AWS (EC2, S3, RDS, EBS, CloudFront, CloudWatch), AI/ML (Anomaly Detection, Forecasting, Root Cause Analysis, Recommendations), Kafka, SaaS, HTML, CSS
- **Exposure:** Python, LLMs, Scikit-learn, Z-score, ARIMA, Spark, Kubernetes, Docker, React, AWS Lambda

### WORK EXPERIENCE

**VMware** | Principal Software Engineer, Lead | San Francisco, CA | 2020 - Present
- Spearheaded development of Tanzu Insights, a SaaS product built with Java, Spring, JavaScript, Angular, and AI/ML, processing 1M+ events/day per customer, reducing MTTR by 40%.
- Engineered platform for multi-cloud (AWS, Azure, K8s) data analysis using Gen AI and ML (90% accuracy).
- Designed 6 microservices with Java, Spring, and Kafka for real-time data ingestion and processing.
- API-first approach with JavaScript, Angular, and GraphQL reduced network overhead by 50%.

**VMware** | Staff Software Engineer | San Francisco, CA | 2016 - 2020
- Delivered Log-based Root Cause Analysis, Anomaly Detection, and Forecasting features (Python/Java), improving vRealize analytics by 250%.
- Led AI-driven research initiatives, enhancing operational efficiency by 100%.
- Evangelized analytics integration (Python/Java), growing Wavefront users by 30%.
- **Patent:** "Log-based Root Cause Analysis" (US11281520B2).

**VMware** | Senior Software Engineer, Tech Lead | San Francisco, CA | 2014 - 2016
- Led team of 4 engineers in vRealize Operations (vROps) development (Java, JavaScript, Angular).
- Mentored 7 interns/new grads, ensuring seamless team integration.
- Engaged enterprise customers (Target, BestBuy, Thomson Reuters) for feedback and CX improvements.

**VMware** | Senior Software Engineer | San Francisco, CA | 2013 - 2014
- UI component owner for vROps (Java, JavaScript, ExtJS).
- Led vROps.next UI migration to Angular, enhancing UX.

**British Telecom** | Lead Software Engineer | Bangalore, India | 2011 - 2012
- Led 'Developer API' project (Java/JavaScript), increasing release frequency by 400%.
- Boosted search.BT.com ad revenue by 5%.

**NetApp** | Lead Software Engineer | Bangalore, India | 2011 - 2012
- Delivered SpecTool project (full-stack Java/Spring/JavaScript) in 3 months.
- Improved data accuracy by 3-4X via quality tools.

**Yahoo** | Senior Software Engineer | Bangalore, India | 2008 - 2009
- Owned Workflow Management, enhancing Ad Quality revenue by 200%.
- Developed Bulk Approval feature (2M+ ads), reducing approval time 10X.

**Oracle** | Software Engineer | Bangalore, India | 2005 - 2007
- Enhanced ADF Faces (Java/JSF), improving performance by 80%.

### EDUCATION
- **M.Sc. Mathematics**, Birla Institute of Technology & Science
- **B.E. Computer Science**, Birla Institute of Technology & Science

### PROJECT WORK
**Alert Knowledge Graph** | Inventor & Lead Software Engineer | Nov 2022 - Jan 2023
- Won 1st place in VMware hackathon for graph-structured alert mitigation system.

### CERTIFICATIONS
- Generative AI for Business Leaders (2024)
- AWS Essential Training for Architects (2024)
- Spring Boot and React (2023)
- Apache Kafka (2023)
- Big Data Analytics with Hadoop/Spark (2023)
- Angular Essential Training (2022)

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